ABOUT IBEX SHOP :: A CAFE CONVERTED INTO A SUPERMARKET SO AS TO RETAIN ITS EXISTING WORKFORCE AND GENERATE MORE EMPLOYMENT OPTIONS ESPECIALLY FOR MIGRANT & DISPLACED WORKERS.
Located in Indore Madhya Pradesh, India. Ibex Shop (A Unit of Ibex Fashions Pvt. Ltd). A unique combination of a Super Market (Ibex Shop – Shopping edefined https://ibexshop.in/), A Coffee Shop (Mr Charlie Chaplin’s Cafe,http://mrcharliechaplinscafe.com/ ) and Bakery (Ibex Bakery) all under one roof.
What are the features of your services?
The features of e-commerce are non-cash payment, service availability (24*7), Improved sales, support, advertising and marketing, inventory management, communication efficient, faster, reliable, less time consuming, on the go service and saving time. It is available at any time and anywhere, helps in making a better management of product and services.
Difference between E-commerce and Traditional Commerce?
Traditional Commerce is mainly dependent on the exchange of information from one person to other whereas E-commerce has very less dependency on the same. In traditional commerce, transactions or communication are done synchronously. It means manual intervention is required for any communication or transaction, but in e-commerce transactions or communications can be done asynchronously. Mainly all the process is automated one. Traditional, communications of business depend on individual skills but in e-commerce, there is no manual intervention. In traditional, it is difficult to maintain and establish standard practices whereas in e-commerce uniform strategy can be easily maintained and established. In traditional commerce, there is the unavailability of uniform as it mainly depends on the personal communication whereas, in e-commerce, there is one uniform platform provided where all the information is available and it provides the platform to support the different business activities across the globe which is not possible in traditional commerce.
How does your business model work?
When a customer needs any product to buy, a customer goes to the website and choose the product that he wants to buy. After selection of product, a customer will select the mode of payment whether it is online or offline and after that product will checkout and ordered. The ordered products information has been exchanged to customer and delivery logistics. This process is being done in just matter of minutes only. For e-commerce enablement, getting internet merchant bank account, webs hosting, for online transactions and purchasing or creating the shopping cart software. All this has to be maintained over a period of time to ensure best services for our customers.
Explain the advantages to society because of your services?
It helps in reducing the cost of products because of which more and more people can use the product. It helps in enabling the rural areas to access the service and products because of which they can use any product what all others are using in town or cities. It helps the government to deliver public services such as healthcare, education, and social service at minimal cost and in a better manner. Most importantly no need to travel anywhere, the products will be delivered to the defined address and which benefits the customer, organization, and environment as well.
Explain your B2C business model of your company?
This B2C business model sells the product directly to customers. The customers can easily view the products on the website and choose the product from the different varieties and order the product accordingly. The ordered product will be delivered to the address and in between all the transit updates are sent to the customer via SMS or email notification as per the choice of the customer only.
A brief insight into the services of you offer?
Sharing with you all some details of our products.All products are UV Sanitized after receiving and before delivering to customer. All products are hygienically made.special care is taken that each product matches to the quality standards and is delivered fresh to our customers.
1) Super Market – FMCG, STAPLES, FRUITS & VEGETABLES, MILK, ETC
2) Cafe – COFFEE, ITALIAN & SOUTH INDIAN CUISINE, ETC
3) Bakery – ALL BAKERY PRODUCTS INCLUDING MULTIGRAIN BREAD, WHEAT BREAD MILK BREAD, ETC
We Store our fruits and vegetables in breathable produce bag so they are able to absorb moisture and air. When kept in sealed bags, fruits and vegetables break down quicker.Certain fruits and vegetables release ethylene, which speeds the ripening process. Apples, apricots, cantaloupe, and honeydew are best kept in the fridge to keep them fresh longer. But store separate from greens we follow all these measures carefully.
Best thing about running your own startup?
The best thing. The people say that you get, you work on your own schedule. But as an entrepreneur, you’re basically working around the clock. You don’t really have your own time. I would say I haven’t taken a vacation in 2 years, but I think for myself I love the creativity of it. I love waking up and feeling passionate about what I’m doing and working towards something that I think adds real value to our customers and just being creative and thinking outside the box.And thinking of solutions to difficult problems and making difficult problems feel so much simple. And that’s what like compile what I say I always pay compliments that it’s such a simple site, it’s so clean, so easy to understand.And if they only knew how hard it is to make it so simple.
What does future hold? Where is company headed?
The company is looking forward towards continues growth with our present and future clients while improving our process industry knowledge, technology , products and services along with the new team members.
You can learn more about Ibex Shop at https://ibexshop.in/ and follow them ;
Note: This interview was conducted over the phone, and we have followed social distancing during Covid-19 lockdown. We request you to follow the same.